Privacy Policy

 

BMS TurfLine recognises the importance of protecting the privacy of personal informationcollected from you.This Privacy Policy sets out how BMS Turfline protects the privacy of your personalinformation in accordance with the National Privacy Principles.

 

What is personal information?

 

Personal information is any information about you that identifies you or informationby which your identity can be reasonably identified.

 

Why do we collect personal information?

 

BMS Turfline collects personal information so that we are able to effectively provide youwith goods and services that we supply.

 

What information do we collect?

 

The types of personal information that we collect will depend on the circumstances ofcollection and the kind of service that you request from BMS Turfline. We usually collectpersonal information such as your name, address, company, telephone number, jobtitle and, in some instances, your financial details. When you use the internet, wecollect information relating to the pages on websites that we operate which you visit.

 

How do we collect your personal information?

 

Personal information is generally collected during the course of our relationship withyou. We may collect personal information about you when you deal with us over thetelephone, send correspondence, visit websites that we operate or through personalcontact. There may be occasions when we collect information about you from a thirdparty, for example from a work associate who provides such information to us or froma database provided to us.

 

How we use your personal information

 

We use the personal information that we collect to provide our services to you, tofulfill administrative functions associated with these services, for example billing, toenter into contracts with you and/or third parties and for marketing and clientrelationship purposes.

 

When we collect your personal information we will give you the option of advising usthat you do not want us or any third party to use the information for any disclosedsecondary purpose.

 

You may also at any later date notify us of your preference onthis issue by contacting our privacy officer.

 

Will personal information be disclosed to third parties?

 

Unless otherwise stated we will not disclose your personal information to third parties. Your information may be shared between related companies in the BMS Turflinecorporate group.

 

Access to and correction of information we hold about youWe will on request provide you with access to the personal information we hold aboutyou in accordance with the National Privacy Principles.

 

We may recover ourreasonable costs from you in supplying you with access to this information.

 

If we decline to give you access in certain circumstances we will provide you with reasonsfor this.

 

To request access, please contact our privacy officerEnsuring your personal information is up to date.

 

We will take reasonable steps to ensure that your personal information is accurate, upto date and complete whenever we collect or use it.

 

You may contact us at any time to update your personal information or to tell us that the information is inaccurate orincomplete.

 

Security

 

We will take all reasonable precautions to safeguard your personal information fromloss, misuse, unauthorised access, modification or disclosure. We use a variety ofphysical and electronic security measures including restricting physical access to ouroffices, firewalls and secure databases.

Online Privacy Issues

 

To the extent that the other sections of this Privacy Policy apply to online privacyissues, they form part of the terms of use for any website operated by us. This sectionof the policy provides information specifically relating to websites operated by us.

 

(a) Online collection of personal and aggregated dataWe will collect personal information from web sites operated by us where youregister for email bulletin services, register as a member or purchase goods orservices through the web site.

 

We will use this information for providing therelevant service to you and in other ways described in this policy.We may also collect other information when you access a web site operated by us – some of this is personal information and some of it is not – to optimiseour goods and services including our web pages for your computer.

 

This information will include the identity of your internet browser, the type ofoperating system you use, your IP address and the domain name of yourinternet service provider.

 

This information is aggregated for reporting purposes. Personal identifiable characteristics are removed and users remain anonymous unless you haveprovided express consent to us to recognise your usage.

 

This data is gatheredby us to examine internet trends and demographics and to assist in improving web sites operated by us, and may be provided to third parties for marketingand research purposes.

 

(b) CookiesTo enhance your experience with web sites operated by us, many of our webpages use “cookies”. Cookies are text files that a web site transfers to yourcomputer’s hard drive for record keeping purposes.

 

Web sites operated by ususe cookies to support your current activity on the web site by providing aunique identifier in order to allow our web server to distinguish your webbrowser from any other web browser accessing the web site, and to customisethe web site for you.

 

They also allow us to follow usage patterns and compiledata that may help us improve the web site and targeting advertising. Cookies by themselves do not tell us your e- mail address or other personal information.However, once you choose to provide the web site with personal information this information may be linked to data stored in the cookie.

 

You should adjust the settings in your web browser if you do not wantinformation collected through the use of cookies. However, this may slowdown or restrict access to parts of the web site.

 

(c) Links to other web sitesSome of the web sites operated by us contain links to third party web sites,being advertisers, sponsors or other companies that we have a relationshipwith. Although a web site may be linked to a web site operated by us, we arenot responsible for the privacy practices of the linked web site. Any concernthat you may have in relation to privacy policies of a linked third party website should be directed to the operator of that web site.

 

(d) Online disclosuresFrom time to time we may have relationships with other companies that weallow to place advertisements on web pages of sites operated by us. As aresult, when you visit a web site operated by us, advertising server companiesmay collect information such as your domain type, IP address and clickstream information.

 

(e) Public forumsWeb sites operated by us may make chat rooms, forums, message boardsand/or news groups available to you. Any information through these channelsbecomes public information and you should exercise caution in disclosingpersonal information. Whenever you disclose personal information throughthese channels, this information can be collected and used by others.

 

(f) Promotional e-mailIf you are receiving promotional e- mail from us and you no longer wish toreceive this information, please e- mail us and we will ensure that you nolonger receive this information.


What is a Commonwealth identifier?

 

A Commonwealth identifier is a Commonwealth Government or CommonwealthGovernment agency designated identification number such as tax file number orMedicare number. We do not use Commonwealth identifiers to identify personalinformation that we have collected from you.

Do I have to be identified at all?

 

Whenever it is lawful and practical to do so, you may transact with us withoutproviding personal information. This may however impact on the level of service wecan provide to you.

Does my personal information leave Australia?

 

We may transfer your personal information to people working in the BMS Turflinecorporate group outside of Australia. We will only do this if the recipient of theinformation is subject to laws that are equivalent to the National Privacy Principles.

Sensitive Information

 

Sensitive information can be information about your racial or ethnic origin, politicalopinions, membership of a political association, religious beliefs or affiliations,philosophical beliefs, membership of a professional or trade association, membershipof a trade union, sexual preferences or practices, criminal record or health.

 

We will not usually collect sensitive information. However, if we do, it will usuallybe for the purposes of providing our goods or services. We will seek your consent tocollect sensitive information if required by the National Privacy Principles.

Security of your personal information onlineGenerally, e- mail is not a secure way to communicate and you should be aware of thiswhen sending personal information to us by e- mail.


Changes to this Privacy Policy

 

We may amend this Privacy Policy from time to time as our business requires or asthe law changes.

 
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